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Need some help submitting a design?
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If you have questions or problems or issues, submitting your design to Infectious, post them here. Someone from Infectious or the community might be able to help you out. |
created 11 months ago
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Hello there!!! |
created 10 months ago
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you should upload 1 image for each design. if you want to show the design on a laptop and iphone, do it all in the same image versus uploading 2 images. up to you if you display your art on 1, multiple or no products. what ever you think best represents your art. |
created 10 months ago
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is there like a template to used to draw the designs? |
created 10 months ago
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go to the submission page let me know if you can’t find it |
created 10 months ago
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how i can download the guide layers or templates for contests? |
created 10 months ago
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from post above……. "go to the submission page let me know if you can’t find it" |
created 10 months ago
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what about Skate Deck templates? |
created 9 months ago
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there is a link to the templates on this page |
created 9 months ago
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The instructions for uploading art tells how to do it for Apple (I believe) and I have a PC (sorry). On a PC you don’t get the option of how large, or small, you want to save a file. Any suggestions? |
created 9 months ago
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hi there! i dont know if this is the rigth place for this but… mmmh thanks!!!! |
created 9 months ago
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C2Design… which step are you referring to? |
created 9 months ago
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The step I am refering to is saving a Jpeg from photoshop. It only gives a choice of the quality (from 1-12). It doesn’t give a choice of pixel ratio. I am trying to figure this one out, but if you, or anyone, has suggestions please let me know. Thanks. |
created 9 months ago
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Hey Guys, The skate deck line template isn’t proportional to the asked for artwork measurement of 7.75″ × 32″. Which do I go by? Thanks. |
created 9 months ago
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C2Design: sheltone |
created 9 months ago
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I figured it out. I just didn’t look at all the options under “File”. It has a save for web and devices choice, duh. I am gonna try to get my first design up, Woo Hoo! |
created 9 months ago
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Uuuuuuuu, how exactly do I submit art? I don’t wan’t to enter a contest, I just want to make a shop and sell. How do I get to my shop anyway? Do I have to use special templates? |
created 8 months ago
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Hi Skylerskinner, Sorry we don’t provide that service at Infectious. We have two contests running – Open Submissions and our current deck contest. The winners of these contests are invited to make products with Infectious. That’s the way that art gets added to the catalog. Feel free to email me directly if you have any questions – joey@infectious.com. Thanks! |
created 8 months ago
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This is probably a simple question and answer. I want to submit a design for the “cut to the core contest”— My design fits the bottom area of the template provided. (.eps template). The step I’m having trouble with is compositing to the laptop. My design integrates the apple logo in the middle and I don’t know how to match it up on the laptop. I tried using the photoshop distort and skew tools. Any suggestions would be a big help? Thank You :) |
created 8 months ago
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so17ccer, First it would be good not to include the apple logo in the design (part of the submission guidelines), meaning it is going to be cut out. I am sure you have taken this into consideration, if not you may have to adjust the design to account for this. If you have simply used the eps doc as a start, use pathfinder to remove the apple shape from the design first, then move on to the compositing, The easiest way that we have found is to got to “edit” scroll down to “transform” then to “distort” Once the image is selected start dragging points to the four corners of the laptop image until it distorts the image into the same perspective of the laptop image. Hope this is helpful. |
created 8 months ago
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Hello, I have an Illustrator 9.0 on my computer, so the skateboardsubmission kit stuff is one up from what I need to work my design with. Is it possible to get the file as a pdf or at least a workable file for my version? |
created 8 months ago
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what is final file/format is delivered to infectious.. |
created 8 months ago
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Hi Tim.. i have and question here.. how long it takes to submit a design.. thanks.. |
created 8 months ago
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I got a quetion about number of artworks that participant can upload. Why some guys can upload a three absolutely similar images , like Raphael Sonsino for example, but my second, and in my opinion my best artwork is declined? And I didn’t got any comments why it declined. Its unfair. |
created 8 months ago
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goingtofar As far as your artwork question goes, we can pretty much work with most file formats provided to us. If your work is in Photoshop, saving it out as a layered Photoshop file (PSD) at 300 dpi would be ideal. As for Corel, saving it as a .EPS would be great as we work in Adobe Illustrator. |
created 8 months ago
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Hi Fillzy, Thanks for your question, this is exactly what the forums are designed for and hopefully I can shed a little light for you and other artists on our process. We get a huge volume of submissions sent to us every day which unfortunately means that we cannot accept every single design. It is not an exact science and is obviously a slightly subjective thing based on our past experience of what our community tends to resonate with. We want art that gets moved into the voting gallery to do as well as possible after all. We do try to be as fair as possible overall. With specific regards to Raphael Sonsino, he submitted a large number of designs of his animal decks, we selected what we felt were the strongest ones and accepted three because he explained to us that he envisioned them as a themed series of skate decks. If you would like to chat about this some more feel free to email me at joey@infectious.com Thanks, Joey |
created 8 months ago
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I already have my design on a 8×11 copy paper. The only photo generated programs I have iPhoto and Aperture :/. Honestly I have barely any Mac photoshoping knowledge but I do have creativity. Ooh and to mikeyion, I bought your product :P. What is the age range if there is one (because you would be surprised by my age)? THANKSS |
created 7 months ago
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You need to be able to digitize your art … One way would be to use a scanner. Keep in mind that print designs need to be 300 dpi at 100%. Scanning in color (RGB). Another way would be to take a photo of your art with a camera. As high of a resolution as your camera will go. Use natural light and a tri-pod. You will need 2 images. One low res image for your submission. And one large, high resolution image in case it gets picked, for printing. Always work in high resolution FIRST, then downsample for the submission. Once you have the images on your computer, resize them to the standard that Infectious needs to post an entry. 800 × 800 pixels. Again – for your full-size art, keep in mind that a 1200 × 1200 pixel image would only print out to a 4″ × 4″ image. So if you need a 17″ × 10″ image (say for a laptop skin), multiply the inches by 300 (dpi). So you would need a 5100 × 3000 pixel image. |
created 7 months ago
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Hi Thanks, Aonghus |
created 7 months ago
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By the way, sorry for bothering you again but are you allowed to include the word apple in it and do we post our picture onto the laptop or is that infectious’ job? Thanks and burbskate’s comment really helped |
created 7 months ago
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it is up to you to composite your image onto the laptop – or place the image on the laptop. as for using the word apple….. i think it is ok. but depends on the context. we can’t create a product that looks like it was made by the company Apple. but if it is the word apple as in referencing the fruit… you are fine. for instance, if apple were used in the design, there wouldn’t be any issue with it. http://www.infectious.com/voting/lawrencejames/fruit-stickers/3298 (it does say ‘apples’ in there…. not sure if it says ’apple’) |
created 7 months ago
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@Kon-Fusion The Apple logo on the laptop photograph we provide is actually composited on there, so it may very well not be exactly centered. If you would like, I think it would be easier to just lay your image onto the laptop and then composite in your own Apple logo afterwards. |
created 7 months ago
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D: NOO |
created 7 months ago
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Hi, |
created 7 months ago
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Hi Desertar, If you have any more questions you can email me directly at christina@infectious.com Good luck! |
created 7 months ago
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Man I have tryed everything to get some stuff uploaded I can’t seem to get the size right. 72 dpi 650×800 and 200×200 AARRRGGGGGG!! talk like a pirate!! thans folks!! |
created 7 months ago
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i submitted 3 design none of them are accepted by infectious don’t know why.. |
created 7 months ago
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none of design are taken in |
created 7 months ago
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Hi krish1725 – I emailed you directly about this. Cheers Joey (joey@infectious.com) |
created 7 months ago
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Gary – can I check how big the files is that your trying to upload? Is the jpeg is over 250kb the site won’t accept it. If you’re on a mac you can click on the jpeg with apple and i and it will tell you the size. if it’s over 250kb you can follow the instructions on this page: http://www.infectious.com/submissions/open/get_started. Just click on the orange JPG Importing Instructions link. I’m on joey@infectious.com. Best of luck! |
created 7 months ago
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Hi. How can we delete the uploaded designs? |
created 6 months ago
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Hi inalican, Depends what submissions you’re talking about. If it’s in Critique then I can do it on your behalf. Email me at joey@infectious.com and let me know. As for number of submissions, we ask that artists don’t submit tons of pieces willy-nilly. We recommend spacing out your submissions and focusing on your strongest one to two designs per week. If you have several pieces you would like to submit, that’s great but please don’t submit them all at once. We don’t like to flood the gallery with tons of submissions by the same artist; it’s just not fun for the rest of the community and will ultimately result in low scoring :( Hope that helps! |
created 6 months ago
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Okay, first I drew and colored a mimobot design. And they said good start, admit it for others to give me advice. So I did that. Then, I started coloring my designs on the computir and got the same result. I don’t mind submitting them for other artists to give meadvice first, but I am frustrated with infectous for not giving me a reason for the rejection AND for not answering simple questions like; " are black and white considered one of the 8 colors"? |
created 6 months ago
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Hi Autumn, sorry it’s taken us a while to get back to you. Yes black and white are considered one of the 8 colors. We haven’t rejected any of your designs – we’ve asked you to move them to Critique – which means that we feel that with a little feedback from the community that the design can become an even stronger contender. If you’d like some more detail feedback feel free to email me at joey@infectious.com – I’m currently on vacation and will be back and ready to answer any qs on Monday. |
created 6 months ago
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I recently submitted one design for Mimobot contest, but It appears at “Open Submissions”… could it be possible to relocate it in the right place? |
created 6 months ago
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I’ll get our engineer to move it over for you Alex |
created 6 months ago
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Thanks Joey!! You’re the best!! :D |
created 6 months ago
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Hey Alex – it’s in the correct contest now. You’re very welcome :) |
created 6 months ago
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hi! I usually paint on toys… now I try to use Artweaver for the Mimobot design challenge … but this program can’t read .psd files… mh.. how can I do? …thx. |
created 5 months ago
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@Tunaaa .psd files are native Photoshop files and are readable only in Photoshop. There is also a .eps version of the submission kit in the .zip file that you download. A .eps is a more standard file type and may work in the program you’re using. |
created 5 months ago
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I am very new to this site. |
created 5 months ago
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I am new to infectious! |
created 5 months ago
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on the submission page in the top right |
created 5 months ago
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Hey! |
created 5 months ago
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@Elanz Currently you have to win Open Submissions with a submitted design in order for it to be sold in the catalog. We’ll keep you updated if anything changes though :) |
created 5 months ago
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Hey, I’m trying to create a laptop skin design but I’m getting confused with the dimensions- you say it has to be 15" by 10" but on the submissions info you say it has to be 650x to 800px. If I increase the size of the image to 15" by 10", then the pixel dimensions go through the roof. What do I do? |
created 5 months ago
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@NathanHowell |
created 5 months ago
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Thanks! |
created 5 months ago
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Welcome! |
created 5 months ago
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HOW to DELETE submissions??? |
created 5 months ago
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I am having trouble in sizing my pieces so i can transfer 2 u./using windows vista paint program/only scans from there/how can i manipulate size,pixels ect./i have old photoslop also/please help//// |
created 5 months ago
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I am having trouble in sizing my pieces so i can transfer 2 u./using windows vista paint program/only scans from there/how can i manipulate size,pixels ect./i have old photoslop also/please help//// |
created 5 months ago
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I am having trouble in sizing my pieces so i can transfer 2 u./using windows vista paint program/only scans from there/how can i manipulate size,pixels ect./i have old photoslop also/please help//// |
created 5 months ago
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also my pics seem 2 be cut into 3 pages/when i do print preview/it shows up in three pages,mostly on the last page/the image.some way 2 down size the original scan?? |
created 5 months ago
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hello |
created 5 months ago
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hello |
created 5 months ago
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Hey hairgod1. I’ve asked one of our designers to help you out with your question. He’ll be in touch shortly. Sorry for the delay. |
created 5 months ago
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@hairgod1 If you’re having trouble sizing images through Photoshop, there are many resources on the web on how to do just that. Here’s a YouTube video that may help: http://www.youtube.com/watch?v=qu5adJfxuhw We suggest not using Microsoft Paint for creating your submission. |
created 5 months ago
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Hi, is there any color limitations for the art works. Or can we submit full color designs. |
created 4 months ago
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For the tees there’s an 8 color maximum. For skins and skateboards – no limitation – go wild! |
created 4 months ago
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I’d like to place a custom order, is there a way to just send you an .ai or .eps file rather than using your online customization tool? Are there templates that I can use? I’m interested in the getting a few items to reward the songbird developer community (http://getsongbird.com), couple of skateboards and few laptop skins. |
created 4 months ago
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Hey jkoshi. Let me check with the production manager to see how he’d like to handle this. He’ll be in touch shortly. |
created 4 months ago
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Ok, I wanted to take advantage of the promo, that ends today, so please let me know. Thanks! |
created 4 months ago
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Hey jkoshi, |
created 4 months ago
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Hi, Can I submit photographs ( taken by me and touched up digitally) to the skins competitions. |
created 4 months ago
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@DarkGlow Absolutely! |
created 4 months ago
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When is the next contest? |
created 3 months ago
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Coming soon! We’re working out schedules as I type! |
created 3 months ago
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Hi, i can’t submit my work from critique to open submission “Oh noes! Validation failed: Content type is not included in the list” it’s in jpg format |
created 3 months ago
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I think ‘content type’ is referring to where you are wanting your submission to go, especially with the current ‘Incognito’ contest which is now open – so there maybe be confusion over where you are submitting your design too, general open submissions/ contest submissions……. i may be wrong. |
created 3 months ago
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It’s still under open submission but only in critique section. I think the critique section for “incognito” is filed separately. even so, how do i submit it to voting? i was thinking of submitting another and have the other one deleted.. |
created 3 months ago
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It’s still under open submission but only in critique section. I think the critique section for “incognito” is filed separately. even so, how do i submit it for voting? i was thinking of submitting another and have the other one deleted.. |
created 3 months ago
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@ergg-13 normally you have to resubmit a new version with a different name as our system does not allow multiple designs with the same name. Let me know what design in Critique you want deleted and I can help you with that (joey@infectious.com). Once the name has been removed from the system you should be able to upload your amended version to Open Submissions. Hope that helps! |
created 3 months ago
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i'd liek this to be deleted please, i'll be submitting it again soon..
http://www.infectious.com/critique/ergg-13/fringe/5897"http://www.infectious.com/critique/ergg-13/fringe/5897":http://www.infectious.com/critique/ergg-13/fringe/5897
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created 3 months ago
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Deleted as promised! Let me know if you need any more help. Lovely design btw! |
created 3 months ago
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thank you~! |
created 3 months ago
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Hi,I am having trouble in uploading my design to Open Submissions. after Here is the whole message: “Where’d it go? Can you please tell mw what is the problem! |
created 3 months ago
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I have a design but I’m not sure how people make it look so perfect on the templates. The only thing I could think of to do was a layer clipping mask but It doesnt look right at all. I cant get the edges to look right… |
created 2 months ago
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it might not be the best way, but in photoshop I’d take a flattened image and go edit > transform > distort > and then line the corners of your image up with the corners of the device photo. Again – there may be a better way, but this works alright for 650 px wide images. |
created 2 months ago
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thanks, I’ll try that =] |
created 2 months ago
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I uploaded my image and I didn’t realize until now that there were templates that I could use. Image is called Seaweed, by Miho Akiyama I hope that’s Ok. Thanks! |
created 2 months ago
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Hi Miho, We try very hard not to remove designs one they have entered the voting gallery, as it’s not very fair on the other artists. And even if we did it would loose all the votes it has accrued so far. Maybe you could try with a different photograph? Thanks. |
created 2 months ago
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